Alcatel base software for DR-link recording application CC11

Basic software license enabling call and interaction recording on Alcatel-Lucent Enterprise DR-link communication systems. This license activates the recording application, supporting regulatory compliance and quality assurance in enterprise environments.

Advantages

Perpetual license with seamless integration into existing DR-link infrastructure. Enables comprehensive call recording without additional hardware, reducing deployment complexity. Supports on-premise and hybrid deployment models for flexible architecture.

Suitable for

• Enterprises requiring compliant call recording for legal or industry regulations
• Contact centers and customer service departments needing interaction capture
• Organizations with existing Alcatel-Lucent Enterprise DR-link systems

Key specifications

• Product type: Basic Software License (Basis-SWL)
• Application enabled: Recording Application
• System compatibility: Alcatel-Lucent Enterprise DR-link Communication System
• License identifier: CC11
• License term: Perpetual
• Deployment model: On-premise / Hybrid
• Integration: Seamless with Alcatel-Lucent Enterprise communication platforms
• Compliance support: Supports regulatory compliance for call recording

Recommendations

Ideal for businesses that need to capture voice interactions for compliance, training, or dispute resolution. Ensure a separate Alcatel-Lucent Enterprise support agreement is in place for ongoing maintenance and updates.