Terms and conditions
These terms describe how the DistriNode.mt online shop works: the catalogue, customer accounts, orders, payments, delivery, returns, warranty processes, reward points, alerts and use of the website.
In brief
By using DistriNode.mt, you agree to use the website lawfully, provide accurate account and order details, keep your login details secure and not misuse the catalogue, prices, alerts or business tools.
Catalogue information, prices and availability may change because they depend on suppliers, exchange rates, logistics and system updates. An order is only fulfilled once the required checks and confirmations are complete.
These terms supplement our privacy policy, delivery information, returns policy, rewards programme, price and stock alerts and the rules for specific features.
The terms at a glance
Accurate details
The customer is responsible for providing accurate contact, delivery, company and login details.
Information may change
Prices, stock levels, descriptions and delivery times may be updated based on supplier data.
Confirmation required
An order is only fulfilled once payment, availability, customer details and the risk check have been confirmed.
Feature pages also apply
The pages on returns, delivery, reward points and alerts form part of these terms.
1. Acceptance of these terms
By browsing the website, creating an account, placing an order or using the DistriNode.mt tools, you confirm that you have read and agree to these terms.
If you use the online shop on behalf of a company, you confirm that you are authorised to act for that company and to provide its details.
2. Local online shop
DistriNode.mt is a DistriNode domain for the local market, in English, with EUR as its currency and information tailored to local customers.
The product catalogue, images and supplier data may be shared within the DistriNode system, but are offered to the customer through a separate, local online shop.
3. Catalogue, prices and stock
DistriNode works with a large volume of supplier and product data. The catalogue should therefore be seen as a dynamic trading system rather than a fixed offer.
Product information
Descriptions, photos, specifications, manufacturer details and compatibility information are shown based on the available supplier or manufacturer data and may be corrected.
Prices and currency
Prices are shown in EUR and, until the order is confirmed, may change due to supplier prices, exchange rates, logistics, taxes or technical updates.
Availability
Displayed stock or availability is not an absolute guarantee until the order has been checked and reserved with the supplier or in the warehouse.
4. Orders, payments and delivery
Placing an order
Once placed, your order is recorded, but whether it is ultimately fulfilled depends on payment, availability, data, risk and supply checks.
Payments
Payment methods may vary by customer, order type and risk assessment. If a payment fails or is not confirmed, the order may be put on hold.
Delivery
Delivery times are estimates and depend on the supplier, the courier, the address, the type of product, any splitting of the order and other logistical factors.
Cancellation
If a product is unavailable, the price is incorrect or the order cannot be fulfilled safely, we may offer an alternative, a correction, a cancellation or a refund.
5. Customer obligations
To keep the online shop running smoothly, the customer must use the system fairly and provide information that allows the order to be processed correctly.
- Provide your correct name, contact details, delivery address and billing details, plus company details if you are buying on behalf of a company.
- Keep your login details secure and report any suspicious use of your account immediately.
- Do not use the website for automated data collection, copying prices, fraud or disrupting systems.
- Check product compatibility, quantities, the address and any special requirements before placing an order.
6. Business customers
Business accounts may be subject to additional terms covering extra checks, credit, reserved stock, bulk orders, a dedicated account manager or a live stock feed.
If business terms conflict with these general terms and conditions, the expressly confirmed special terms apply to the business agreement concerned.
7. Use of the website
It is prohibited to attempt to bypass security, cache, pricing, access or order checks, to use malicious code or to disrupt the operation of the website.
We may restrict an account, an order or access if we detect misuse, a risk of fraud, incorrect details or a breach of the rules.
8. Limitation of liability
DistriNode aims to provide accurate and professional information, but in a large e-commerce system that runs on supplier data, certain limitations are unavoidable.
Technical errors
We may correct obvious errors in prices, stock, descriptions, currency, taxes or the system.
Indirect loss
To the extent permitted by law, we are not liable for indirect, incidental or business losses arising from the use of the website.
Consumer rights
These terms do not limit any mandatory consumer rights that apply under EU law and other applicable legislation.
Related pages
These pages form a practical part of these terms and explain specific processes.
9. Changes and contact
We may update these terms when features, supplier processes, legislation or our payment, delivery or customer service procedures change.
If you have any questions about these terms, please use the DistriNode.mt contact details on the website. By continuing to use the website after any changes, you accept the updated terms.