Alcatel Basic Network Server for CSTA Recording, including Software

Telecommunications recording in enterprise environments often suffers from fragmented call data, compliance gaps, and limited scalability. The Alcatel-Lucent CSTA Recording Server Appliance solves these challenges by providing a dedicated, high-performance platform for capturing and storing CSTA-based call events and recordings from OmniPCX Enterprise communication servers. This 1U rackmount appliance delivers reliable, centralized recording for up to 30 simultaneous channels, ensuring that critical business interactions are never lost.

Who is it for

This recording server is ideal for mid-sized to large enterprises, contact centers, financial institutions, and healthcare organizations that require compliant call recording, quality monitoring, or dispute resolution. IT administrators and telecom managers will appreciate its seamless integration with Alcatel-Lucent OmniPCX Enterprise systems and its straightforward web-based management.

Main features

• Supports ECMA-269 (CSTA Phase III) protocol for comprehensive call and event recording.
• Up to 30 simultaneous recording channels for high-volume environments.
• Dual Gigabit Ethernet ports for reliable network connectivity and redundancy.
• Four ISDN S0 (BRI) telephony interfaces for direct integration with legacy lines.
• 1TB internal HDD storage, expandable via external storage options.
• Embedded Linux-based OS with web-based GUI and SNMP for easy administration.
• Advanced security: role-based access control, encrypted storage, and audit trails.
• Open API for third-party application integration and custom workflows.
• Active cooling with redundant fans for continuous operation.

Specifications

• Product type: Telecommunications recording server appliance
• Compatibility: Alcatel-Lucent OmniPCX Enterprise Communication Servers
• Processor: Intel Atom/Xeon E3 equivalent
• RAM: 8GB DDR3 ECC
• Storage: 1TB HDD (expandable)
• Network interfaces: 2x Gigabit Ethernet (RJ45)
• Telephony interfaces: 4x ISDN S0 (BRI) ports
• Audio codecs: G.711 (A-law/μ-law), G.729
• Data export protocols: FTP, SFTP, CIFS, API
• Power supply: Single AC (100-240V, 50/60Hz)
• Form factor: 1U rackmount
• Cooling: Active cooling with redundant fans

Tips

For optimal performance, connect the appliance to a dedicated network segment to ensure low latency for recording traffic. Schedule regular backups of recorded data using FTP or SFTP to external storage to prevent data loss. Use the role-based access control to restrict recording access to authorized personnel only, maintaining compliance with data protection regulations.