Avaya JEM24 Accessory

The Avaya JEM24 expansion module increases the number of call appearances and feature buttons available for the Avaya IP J179 phone. It provides 24 programmable buttons that can be assigned to incoming/outgoing calls, speed dials, contacts or other phone features. The module connects to compatible Avaya J179 phones and matches the grey styling of typical office equipment.

Advantages

The Avaya JEM24 offers 24 additional programmable keys to simplify call handling and speed up access to contacts and functions. Its compact design integrates with the Avaya J179 phone and supports straightforward setup and daily use. The grey finish ensures visual consistency in professional environments.

Suitable for

• Reception desks and switchboards
• Call centre agents and supervisors
• Offices with frequent internal or external call transfers
• Users who need many speed-dial or feature keys

Key specifications

• Compatible model: Avaya IP J179 phone
• Programmable buttons: 24
• Functionality: call appearances, autodial, contact keys, feature assignment
• Colour: Grey
• Manufacturer part number (MPN): 700514337

How to use

Attach the JEM24 module to the Avaya IP J179 according to the phone and module connection instructions. Program the 24 buttons via the phone’s user interface or the phone system administration tools, assigning them to desired lines, speed dials or features. Use the buttons during calls to answer, transfer or place calls on hold as configured.

Recommendations

Install the module where the operator can easily reach the keys. Keep a clear labelling scheme for programmed buttons to ensure fast identification of lines and functions. Verify compatibility with your Avaya system firmware and update the phone software if needed before configuration.