POLY Encore Pro HW510 headset

The POLY Encore Pro HW510 is a wired, over-the-head monaural headset designed for office and call center environments. It combines a lightweight build (52 g) and soft supra-aural ear cushions for extended wearing comfort, a flexible microphone with visual and tactile positioning guides for precise placement, and durable metal joints for improved reliability. The headset delivers a frequency response suitable for clear speech (100–6800 Hz) and meets workplace noise considerations to help comply with OSHA / Noise at Work guidelines.

Advantages

The HW510 offers one-ear listening to keep agents aware of their surroundings and collaboration while maintaining call clarity through superior noise-canceling and a precisely positionable microphone. Its lightweight design and soft ear cushions support all-day use, while metal joints increase durability and long-term reliability in busy service environments.

Suitable for

• Call centers and customer service agents
• Office professionals handling frequent phone conversations
• Remote workstations where reliable wired audio is required
• Environments needing compliance with workplace noise guidelines

Key specifications

• Model: POLY Encore Pro HW510 (MPN 89433-01, EAN 5704174539339)
• Type: Wired, over-the-head monaural headset
• Ear coupling: Supra-aural
• Frequency range: 100–6800 Hz
• Weight: 0.052 kg
• Colour: Black
• Wearing style: Head-band

How to use

Place the headband over your head so the ear cushion sits comfortably on one ear. Position the flexible microphone near the corner of the mouth using the visual and tactile guides to obtain clear voice pickup; avoid placing the microphone directly in front of the mouth to reduce breath noise. Connect the wired plug to the appropriate phone or PC audio port and adjust headset volume from the connected device as needed.

Recommendations

For best results, adjust the headband and ear cushion for a secure but comfortable fit, check microphone placement before calls, and follow your organisation’s hygiene policies for shared headsets. Regularly inspect metal joints and cable connections for wear to maintain long-term reliability.